Web Design, Ecommerce and Branding

Most website projects take around 8 to 10 weeks from start to finish. Timelines can vary depending on feedback, content, and how quickly decisions are made. In some cases, it’s possible to fast-track a project if the client is working to a very tight timeline.

Yes. For some businesses, a large percentage of visitors arrive on mobile, especially from social media. For others, especially sites targeting business users, desktop use is more common. Either way, we make sure your website works properly and feels easy to use across all screen sizes.

Speed and usability are core considerations in every project we do. Good hosting plays a big part, but so does how the site is designed and built. We focus on clean layouts, sensible page structure, and efficient builds so the site feels quick and easy to use for real people, not just search engines.

All of our non-e-commerce websites are built using WordPress. For online shops, we usually use WooCommerce or Shopify. WooCommerce is our preference, but in some cases Shopify is the better fit, and we’ll always advise honestly.

We do. Some clients arrive with content ready to go, while others don’t. Either way, we’ll help shape the structure of the site and advise on what content is needed where.

We focus on clarity and flow so visitors can quickly understand what you do and what to do next. Site structure is a core part of what we do, and we also have professional copywriters available if a project needs it.

Your website being found online is key to pretty much every business website, so SEO is considered from the very start, not added on at the end and is at the heart of every site we create. That includes site structure, page hierarchy, loading speed, and making sure the site is easy for search engines to understand. We won’t promise overnight rankings, but we will make sure the foundations are right.

Once the site is live, we make sure everything is running properly and that you’re comfortable using it. From there, you can either manage the site yourself or continue working with us for updates, improvements, and ongoing support.

In most cases, we recommend hosting the site with us. This allows us to properly look after performance, security, updates, and backups, and means we can step in quickly if anything needs attention.

We usually start with a single strong design direction rather than lots of weaker options. Most of the time this lands well, but if it doesn’t, we’re happy to revisit and rethink. Our goal is always to create something you and your users genuinely like; after all, our reputation depends on it.

Yes. We regularly work with existing websites to improve performance, structure, and design. Sometimes that means making targeted changes, and other times a full rebuild makes more sense. We’ll recommend the approach that best suits your goals.

Absolutely. We build sites with flexibility in mind, so new pages, features, or functionality can be added as your business grows. We’ll also advise if something makes sense to build in from the start or is better added later.

Once the site is live, we make sure everything is running properly and that you’re comfortable using it. From there, you can either manage the site yourself or continue working with us for updates, improvements, and ongoing support.

In most cases, we recommend hosting the site with us. This allows us to properly look after performance, security, updates, and backups, and means we can step in quickly if anything needs attention.

Yes. We strongly recommend that websites we build are hosted with us. Hosting within our own environment allows us to manage updates, security, performance, and backups properly, and to resolve issues quickly and effectively.

If a site is hosted elsewhere, our ability to help with ongoing issues is limited. In those situations, problems often sit outside our control, which can make support slower or less effective. Keeping hosting and support together ensures we can properly look after your site now and in the future.

A logo on its own rarely does enough. While people often ask for “just a logo” to save money, without some basic branding around it the logo doesn’t really get a chance to work. Even a simple set of colours, fonts, and usage guidelines helps create consistency and makes the logo feel purposeful rather than isolated.

Yes. In many cases, we can evolve an existing logo or brand rather than starting from scratch. A lot of branding projects are about evolution rather than revolution – building on what’s already working, refining what isn’t, and bringing things up to date without losing recognition.

That depends on what you need. Some projects focus on a logo and a simple brand guide, while others follow a more in-depth process with branding applied across things like stationery, social media, signage, vehicles, and more. We’ll shape the scope around how and where the brand will actually be used.

Branding and website design often go hand in hand, as a website is one of the main places people experience a brand. Developing both together can help ensure everything feels consistent, professional, and aligned with how you want to be perceived.

Yes. Branding works very well as a standalone project and is often commissioned on its own. Many clients come to us specifically to refine or develop their brand before tackling anything else.

While branding can be combined with website design if needed, there’s no requirement to do both at the same time. A strong brand can exist independently and be applied across websites, print, and other materials when the time is right.

Yes. A well-designed brand should work everywhere, from print and packaging to social media and digital advertising. Making sure the branding translates across different formats is a key part of the process.

Often, yes. Refreshing a brand can be more challenging than starting from scratch, but it’s usually possible. The aim is to improve clarity and consistency while keeping the parts of the brand that people already recognise.

That might mean keeping your existing logo while refreshing things like colour palette, typography, or how the brand is applied across different materials.

Branding projects can take anywhere from two to eight weeks, depending on the scope and how involved the process is. We’ll always give you a clear idea of timings at the start.

We’ll start by talking through your goals, values, and what you want the brand to achieve. That insight helps shape the creative direction from the outset.

From there, we lead the process and develop one or two strong brand directions for you to review and refine. Your input is important throughout, but we use our experience to guide decisions and keep the project focused and on track.

That comes from understanding your business properly. We take time to talk things through, carry out research, look at your industry and competitors, and explore how you want to be seen. The goal is always a brand that feels authentic, not generic.